Technical Articles

FAQ - What does an 11 error code mean?

An 11 error code is an ignition failure.  Make sure that your gas is turned on (if using LP gas, ensure that you tank is sufficiently full) and that your exhaust vent termination is free of obstruction.

Common issues related to an ignition failure are:

1) insufficient gas supply
2) insufficient air flow
3) debris on the ignition plug


It is recommended that you contact a servicer to troubleshoot this error code.

Applicable Models
  • Models: ALL MODELS
Attachments
There are no attachments for this article.
Comments Comments
Please add a comment if you would like to provide us with feedback about this article. We will carefully analyze your feedback and use it to improve our Articles, but we will not reply to you. If you have an issue that requires a reply, please click here to contact us. If you have an urgent matter that needs immediate assistance, please call us at 866-766-7489. Otherwise, please feel free to search our website for what you need. Thank you for choosing Noritz!

Related Articles

There are no articles in this section.
Article Rating (14 Votes)
Rate this article

Subscribe to Knowledgebase

Get notified when Knowledgebase articles are added or updated.
Get notified when Knowledgebase articles are added or updated.
Subscribe
VIEW FULL SITE
Copyright © 2020, NORITZ AMERICA CORP.All Rights Reserved